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Terms & ConditionsPlease read carefully

Welcome to This Site is made available to you subject to the following Terms and Conditions. Please read these Terms and Conditions carefully before using the Site or ordering any products from it. If you use the Site or if you order any of our Products listed on it, you agree to be bound by these Terms and Conditions. Please print a copy of these for future reference.


This Site is operated by Mater by Emanuele Pangrazi, a company registered in Italy and whose registered address is at:
Via Sant’Alò, 28 – 05100 Terni – Italy.

VAT number: IT01407620556

We reserve the right to change these Terms and Conditions from time to time at our sole discretion, and customer’s rights under these Terms and Conditions will be subject to the latest version published on this website at the time of your use or purchase.

Your continued access and use of the Site constitutes your acceptance of the any  updates to the Terms and Conditions . It is your responsibility to regularly check the Site and determine if there have been any changes to these Terms and Conditions and if they are right for you.

These Terms and Conditions are in addition to the obligations and rights contained in the Privacy Policy and in shipments and returns areas. For the avoidance of doubt, in case of conflict between the information in these areas of the site, will always be the content of the Terms and Conditions to prevail on others.

If you are not sure what are your rights and obligations, please contact our customer support team by visiting our contact page. We will respond within the next business day, from Monday to Friday, 10 am – 6.00 pm.

If you do not agree to these terms in their entirety, you must not use this Site.
Please note that these Terms and Conditions do not affect consumer statutory rights.


We grant you a limited license to access and make personal use of the Site and not to download or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of the Site or its contents; any collection and use of any Product listings, descriptions, or prices; any derivative use of or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. The Site or any portion of the Site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent. You may not use any meta tags or any other “hidden text” utilizing our name, trademarks or service marks without our express written consent.

We may terminate your limited license to use the Site with immediate effect if you breach any of these Terms and Conditions.

You must choose a username and password on completion of registration and prior to any purchase. You are responsible for all actions taken under that username and password and shall only use the Site under your own username and password. You must make every effort to keep your password safe and should not disclose it to anyone. If it is compromised, you must change it. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password.

Access to the Site is permitted on a temporary basis, and we reserve the right to suspend, or withdraw, or amend the service we provide on our Site without notice at any time for operational, regulatory, legal or other reasons.

From time to time, we may restrict access to some parts of the Site, or our entire Site, to users who have registered with us.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms and Conditions.

You are responsible for making all arrangements necessary for you to have access to the Site. You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these Terms and Conditions, and that they comply with them.

The Site and its content are protected by Intellectual Property Rights, including but not limited to copyright and trademarks. In these Terms and Conditions, “Intellectual Property Rights” means patents, database rights, copyright, design rights (whether registered or unregistered), trademarks (whether registered or unregistered) and other similar rights, together with the right to apply for the protection of any such rights.

As between us, all Intellectual Property Rights in the Site and these Terms and Conditions are by Mater di Emanuele Pangrazi and you are not allowed to use any such Rights without our express agreement.

My Fucsia reserves the right to emit or make available electronic invoices and you agree to such form of invoicing. My Fucsia will send an invoice by e-mail or only within your order. If the invoice has been lost, please get in touch with our customer support team by visiting our contact page. We will respond within the next business day, from Monday to Friday, 10 am – 6.00 pm.

My Fucsia uses all reasonable efforts to ensure that all pricing information on the Site is correct and up-to-date, but errors do sometimes occur. If an error occurs and a product is mispriced, My Fucsia is entitled to not accept your order. All prices and charges on the Site are in Euros. Delivery charges may apply and these will be clearly displayed during the order process.

The total cost for delivery will be itemized and identified on the payment screen and in your tax invoice.

If you have a discount promotional code it is entirely your responsibility to ensure this is included in the relevant section during the order process. A promotional code or discount offer cannot be applied after you confirm your order.

Non acceptance of an order may be a result of one of the following:

  • The Product you ordered being unavailable from stock;
  • Unable to obtain authorization for your payment;
  • Any risk assessment My Fucsia may have with regards to the transaction;
  • The identification of a pricing or product description error;
  • You not meeting the eligibility to order criteria set out in these Terms and Conditions;
  • The identification, by us, of an error within the Product information, including, but not limited to, price or in relation to a promotion.

Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

Please notice that:

  • Weights, sizes, shapes and colors shown on the website are only estimates;
  • The monitor settings and the computer hardware can affect the color and general appearance of the products creating the apparent deviation from the actual product;
  • Weights, sizes, shapes and colors are subject to change. The company reserves the right to make technical and structural changes at any time.
  • The products are made following a handicraft production cycle, so small differences between the goods or irregularities must be considered intrinsic features of the product and not defects.
  • All Products are subject to availability, we may not be able to supply your order;
  • Any delivery estimates given are estimates only.
  • All prices are, unless otherwise stated, inclusive of VAT at the applicable rate and exclude delivery charges, which will be added during checkout before you confirm your order.
  • It remains excluded any benefit, compensation or damages for direct or indirect damages that may result from improper use of the product.

This warranty is only valid with proof of purchase from My Fucsia and does not apply to any defect in the products arising from fair wear and tear, willful damage, accident, negligence by you or any third party, use otherwise than in accordance with our instructions, or any alteration or repair carried out without our approval.
Notice that the products are in natural material, every material defect has to be considered an intrinsic feature of the material and It is not imputable to a manufacturing defect.

This warranty does not affect your statutory rights as a consumer.

We will not be liable to you if we are prevented or delayed from complying with our obligations under these Terms and Conditions by anything you (or anyone acting on your behalf) does or fails to do or due to events, which are beyond our reasonable control.

We only supply the Products for domestic and private use. You agree not to use Products for any commercial, business or re-sale purposes, and we have no liability to you for any wasted management time or lost profits, business, revenue, goodwill, or anticipated savings, or for any loss of, or damage to, data.

We will not be liable to you if  you use our defective products. Please always check the integrity of the product before every use. In the case of grain, chips or other signs of damage, do not use in any way.
Avoid boiling water. Using the product too hot may cause injury. It is recommended a responsible use.

We will not be responsible for the performance of any obligations under these Terms and Conditions in the case of an event outside of our reasonable control (force majeure).

Our performance under our contract is deemed to be suspended for the period that the Force Majeure. We will use reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which the obligations under our contract may be performed despite the Force Majeure Event.